Your Merchant Account Provider

Whether you own a new, home-based, or established business, you may want to know more about finding a suitable merchant account provider that can help you open an account to expand your business services. A merchant account can help you accept credit card payments from customers instead of relying solely on cash or check. With credit payments, you can be paid immediately, and customers will appreciate the ease and convenience of this payment method. However, it is important to get a merchant account with a lender that you can trust, so that you can utilize services to grow your company without fear of backlash or loss.

When searching for a merchant account provider, don’t apply for an account with the first lender to come along. There are hundreds of account providers that would love to have your business, so you don’t have to rush into it by accepting the first offer you receive. A good place to start is in your local community. Talk to the bank associate where you currently hold personal or business accounts. Since you have a relationship there already, it should be easy to find out the details of opening a merchant account there, assuming the bank provides one. But perhaps your bank does not offer this service, or if it does, you may not agree with the terms. Ask the banker to recommend another bank in your area where you can meet with the business services associate to discuss your eligibility for a merchant account. If your banker cannot recommend one, check with business associates at civic groups, community organizations, or business associations for referrals to banks or other lenders that offer a merchant account. Then follow up by contacting these lenders for details on obtaining a merchant services account.

A merchant account provider should be affiliated with a trustworthy bank or financial institution, one that you can rely on to stay in business, to offer equitable terms, and to protect your interests. Avoid doing business with a new bank or lender, especially if it is relatively unknown or comes with a checkered past. Merchant accounts are fairly common, so you don’t have to apply with a company that you are not comfortable with. You can check the Better Business Bureau to see if there is an open file with the lender and how past disputes have been resolved. Then make an appointment to meet with a company representative to find out more about the terms associated with its merchant services account. Take along your business plan and a budget to explain how your business currently operates and where you want it to go. Be prepared to ask questions about merchant account services, such as the fess associated with the account, the type of maintenance or service that comes with the account, and any risks that your company may face.

Finding a qualified lender can make the difference between success and failure when your company is ready to open a merchant services account. Give some thought and planning to finding a reputable merchant account provider.